As the prospect of using artificial intelligence as an assistive generative tool in the medical field becomes increasingly sought after, hospitals and healthcare companies are beginning to adopt these programs in at-home treatment for patients.
Vivid Health, a medical marketing group, is launching into the at-home care market to help clinical staff “more efficiently fill out required, but time-consuming, assessment forms, reduce staff burnout and increase capacity.”
CEO of Vivid Health Patrick Mobley said the home health sector struggles with the number of patients they are able to accept and high employee turnover.
Home health agencies on average deny between 60% and 76% of eligible patients because they don’t have the resources to take care of them, Mobley told Fierce Healthcare. One sticking point in accepting new patients is the amount of time it takes staff to fill out the required Medicare Outcome and Assessment Information Set (OASIS) form which is used to plan care, determine reimbursement and measure outcomes.
Mobley maintains that an AI solution has massive potential to reduce the burden of paperwork on home health staff, but so fa so solution is widely available. He suggested that ambient AI solutions, which are growing in traditional healthcare settings, won’t work sufficiently in the home setting due to additional noise and interruptions.
The multispecialty care management platform, launched in 2023, is in use at North Carolina accountable care organization (ACO) WakeMed Key Community Care. Vivid is working to implement its solution in three organizations that do home healthcare or hospital-at-home care.
Vivid’s trademarked the program Provider Led AI solution to signify that providers are in control of the AI-generated care plan, as the plan is also editable by the provider. Using Vivid can double daily patient intake, reduce nurse paperwork by 75% and reduce intake time to 30 minutes or less, according to the company.
“Currently, home health agencies reject up to 76% of hospital referrals due to resource limitations and administrative challenges,” Mobley said in a statement. “When hospitals aren’t able to discharge these patients to safe care in lower-cost settings fast enough, we end up with overcrowded hospitals, higher costs for payers, burned-out nurses due to late-night paperwork, and dissatisfied patients who can’t get home when they’re ready. Vivid Health can address these well-known bottlenecks so we can help home health providers to achieve the quintuple aim.”
The company is also planning to move into the hospice market by integrating the Hospice Outcomes and Patient Evaluation (HOPE), forthcoming from CMS, into its technology.