Founded by four friends in the late 1990’s in Campania, the company now employs over a thousand and has grown into a global leader in digital transformation. This year Innovaway chose Philadelphia, a key hub in the global technology services market, for its expansion into the United States. In an increasingly digital world, Innovaway’s offerings in consulting, infrastructure management, cloud solutions, and AI-driven automation are all aimed at one thing: the future.
Mr. Giacomini, Innovaway just opened an office in the U.S., marking an important new chapter in your 25 years of activity. Why did you choose Philadelphia?
Philadelphia was a strategic choice for Innovaway’s expansion into the U.S. market. Its location offers excellent access to key sectors like healthcare, finance, and technology, which align with our core business strengths. Additionally, Philadelphia’s thriving innovation ecosystem, proximity to major financial hubs like New York and Washington, D.C., and a growing talent pool make it an ideal base for us to show our North American presence. This move allows us to better serve our global clients and tap into new opportunities in one of the world’s largest markets.
This is not your first office abroad. Where are your other locations?
In addition to our new office in Philadelphia, Innovaway has established a strong international presence with offices in The Netherlands, Bulgaria and Albania. These locations allow us to provide high-quality, cost-efficient services while leveraging local expertise to support our global operations. These offices are integral to our strategy of delivering competitive digital transformation solutions, particularly in Europe. This international footprint enables us to offer 24/7 services, meeting the diverse needs of our clients worldwide.
Innovaway was born in the late 90’s in Campania as a small business. It now has over 1000 employees. How did you manage to achieve such an expansion? For those who may not know or are not very familiar with the Information Technology world, could you explain to us what you do?
Innovaway’s success story is rooted in our ability to evolve with the times. Started by four friends, we quickly recognized the potential of digital transformation and positioned ourselves as a key player in IT services. Our commitment to innovation, investment in talent, and client-centric approach helped us grow from a regional company to an international leader. We provide a wide range of services, including digital consulting, infrastructure management, cloud solutions, and AI-driven automation, all designed to help businesses modernize and stay competitive in an increasingly digital world.
Where does Italy stand in the modernization and digital transformation of companies?
Italy has made significant strides in digital transformation, particularly in sectors like public administration, healthcare, and finance. The government’s initiatives, supported by EU funding, have helped accelerate the adoption of technologies like cloud computing and AI. However, many companies are still in the early stages of modernization, especially SMEs, which often face challenges related to infrastructure and skills gaps. Innovaway plays a crucial role in supporting this transition, offering expertise to guide businesses through this complex but necessary process.
AI is a fundamental tool in your activity. Today there is a lot of talk about the opportunities and risks of this new frontier. What is your take?
AI presents enormous opportunities for increasing efficiency, improving decision-making, and offering personalized experiences. However, it also comes with challenges, such as ethical concerns and data security risks. At Innovaway, we believe that responsible AI development is key to leveraging AI’s potential while ensuring transparency, fairness, and cybersecurity. By embedding AI into our products and services, we help businesses harness its benefits while addressing these challenges proactively, ensuring a balance between innovation and ethical responsibility.
You have a turnover target of one hundred million, you are a reference point for young people from the south of Italy who want to grow in this field. What impact does a company like yours have in the South, namely Il Mezzogiorno?
Innovaway is deeply rooted in the South of Italy, particularly in Campania, and we are proud to contribute to the economic and social development of the region. Our presence creates high-quality job opportunities, especially for young people, allowing them to grow their careers in the technology sector without having to move to larger cities or abroad. We also invest heavily in upskilling local talent, ensuring that the workforce is prepared for the demands of a rapidly evolving digital economy. Innovaway’s success proves that the South can be a hub for innovation and technology.
There is still a huge gap between men and women in the employment market, especially in the innovative technologies field. At Innovaway, on the other hand, women represent 50% of the workforce. Is that the result of a specific company policy?
Yes, Innovaway has made a deliberate effort to foster gender equality within our organization. We recognize that diversity brings different perspectives, which is essential for driving innovation. Our commitment to equal opportunities has allowed us to reach a workforce where 50% are women, which is particularly significant in the traditionally male-dominated technology sector. By promoting an inclusive culture and offering professional development opportunities for women, we ensure that everyone can contribute to our company’s success and its broader digital transformation efforts.
What does the U.S. add to the Innovaway project, considering that, although rooted in the area of Naples, the company has always operated globally? And what do you intend to bring to the American market?
The U.S. is a critical addition to Innovaway’s global strategy, offering access to one of the most advanced and competitive markets for technology services. This expansion allows us to strengthen our global footprint while tapping into cutting-edge developments in the AI and digital transformation fields. We bring our European expertise, particularly in sectors including retail, finance, and healthcare, to the U.S. market, offering tailored IT solutions that address both local needs and global trends. Our goal is to deliver the same high-quality, innovative solutions that have driven our success in Europe, while adapting to the unique demands of the American market.
